An employment satisfaction survey is a means to 'read the pulse' of the employee in an organization. It evaluates the employee satisfaction quotient with the organization. It reveals timely information that allows the management to work out action plans to satisfy the employee and combat elements of change if any.
A satisfied employee is self-motivated, reliable and turns out higher levels of performance. Therefore investing in employee satisfaction survey is critical to the functioning of any organization. The employee satisfaction survey seeks to understand the employee's perception and develop methodologies to repair areas that are wanting in the organization.
Employee satisfaction survey
Employee view point
Employee satisfaction survey questionnaire
Variety in the style of questioning coupled with precise information- exacting queries is essential for a meaningful survey.
There are several question types that are used in any survey. In the employee satisfaction survey it would be best to combine the different question types according to the subject matter sought to be clarified.
It would always be better to include demographic questions in an employee satisfaction survey. Demographic questions include the following:
Such demographic questions serve two primary purposes in an employee satisfaction survey. While on the one hand, it helps to see how closely the samples survey replicates the known population, on the other hand it allows an analysis of the sub-groups that respond to the survey. Nowadays online web surveys are becoming increasingly popular. Web surveys are a natural complement to personalized employee satisfaction surveys, which are impossible in large organizations employing thousands of employees. Many employers have resorted to web surveys to gather critical information and feedback from the employees in a timely and cost effective manner.
Studies reveal that employee satisfaction keeps falling in the US. There is a decline in job satisfaction among workers of all ages in all income brackets. Employees are normally unsatisfied with their work environment, wage patterns, bonus plans, promotion policies, health plans and pension schemes. A 2004 employee satisfaction survey found that 40% of the workers feel disconnected from the employers, while 25% of employees are just showing up to collect the pay check.
Employee satisfaction surveys help the employer to understand and face the challenge posed by the popular 4 Cs of an employee satisfaction namely commitment, culture, communication and compensation. A comprehensive employee satisfaction survey helps to diagnose issues and overall organizational climate, anticipate potential problems, assess teamwork, and measure the effects of change in an organization. Employee satisfaction surveys evaluate, maximize, preserve and help grow the human capital namely the employees who are the backbone to an organizations' growth and success.